Wednesday, July 1, 2009

Crabtree and Evelyn filed for Chapter 11- Who didn't see it coming?


Crabtree & Evelyn filed bankruptcy protection on Wednesday. According to WSJ, the company expects a 24.4% drop in retail sales for fiscal 2009 from 2008 (though online sales will probably increase 10% this year), and is over $24 million in debt.

Sad news, indeed, which leads me to try and remember when was the last time I shopped at Crabtree & Evelyn for anything other than their environmental oils. The answer was that I stopped buying their body products a few years ago. And apparently, I'm not the only one.

Last time I was at one of their stores I noticed those jumbo body wash bottles (they were selling three for the price of two, or something like that), but upon sniffing I realized they all had the same unpleasant plastic smell, which didn't much resemble the original labeled scent. I passed on that deal. New scents seemed to appear briefly, not impress anyone and go into oblivion. The Holiday trio (vanilla, chocolate and pomegranate, if I remember correctly) had shimmer in the bottles, seemed more like a BBW product and seriously lacked in the class department.

But the most annoying aspect and the reason I stopped shopping there was the discontinuing of favorite scent lines. I'm still hoarding half a bottle of the Rose Damask bath and shower gel which was so much better than the somewhat aquatic Rosewater. I also liked their Citrus body wash, the original Vanilla and the Azzemour home products. And there were lavender laundry detergent and linen spray that were sold for a brief moment. The point is that in the last five or six years you could never be sure a favorite product would still be there the next time you need it.

Since I refuse to pay inflated prices for a soap on eBay, I simply moved on. You'd think someone at the company would notice the crazy hoarding and the crazier bidding wars over some of the discontinued items and would come to a certain conclusion. Instead, they filled the store with those godawful Vera Bradley bags.

What do you think? Do you still shop at Crabtree & Evelyn?

Photo by G.M. Kowalewska

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